Our Sustainability Mission
Shana Travel is a personal Panama travel company. Sustainability is part of every decision we make: the partners we choose and how we run our company. The owner is responsible for these practices, ensuring we comply with all national laws and review results annually while communicating our commitments to partners and travelers.
Our team works fully remotely to avoid commuting emissions and operates paperless. We prioritize small, family-run accommodations to keep income in communities and visit partners twice a year. Animal welfare comes before entertainment; wildlife is observed in its natural habitat and never fed, touched, or disturbed.
We respect human rights and the self-governance of local indigenous communities, providing travelers with honest information to visit respectfully. We design journeys at a relaxed pace with longer stays to reduce emissions. Our bespoke planning process is luxurious yet responsible, ensuring exceptional experiences for our conscious travelers.
Our mission is to unlock the wonders of Panama for travelers from around the world, in a way that respects the people and places they visit. We design every trip personally, work with local guides and small local businesses, protect wildlife and nature, and encourage honest, respectful exchange between travelers and local communities, so that tourism leaves Panama better, not worse.
Our Sustainability Policy
Our Ethical Framework
Four simple rules we actually follow, every day and on every trip.
Nature first
We choose experiences where wildlife stays wild: no swimming with dolphins, no horse riding or ATV tours on beaches, no touching or feeding animals. Every traveller gets our tips on reef-safe sunscreen.
Money stays local
We work mainly with small, family-run accommodations, local guides and local producers, like our cacao farm visit, so tourism income stays in the community.
We know our partners
We visit our accommodation partners in person twice a year. From November 2026, every hotel also completes our sustainability questionnaire.
A light office
Our team works fully remotely and paperless, so there is no commute and no office waste.
How we report
Shana Travel has been a Travelife Partner since 2020. Our owner, Licenciada Schoschana Daberkow, is responsible for our sustainability policy and reviews it every year. Every two years we publish our results: what worked, what didn't and what comes next.
Feedback and complaints
Something didn't feel right on your trip? We want to know. Write to info@shanatravel.com or WhatsApp +507 6644 1404. Schoschana reads every message personally and replies within two working days. Every complaint is logged and helps us improve.